At SRD Trends, we are committed to providing a transparent and reliable shipping experience. This Shipping Policy outlines how orders are processed, shipped, and delivered.
1. Order Processing
Orders are processed within 1–3 business days after payment confirmation
Orders are not processed on weekends or public holidays
Once your order is shipped, you will receive a shipping confirmation email with tracking details
We reserve the right to delay or cancel orders if additional verification is required.
2. Shipping Methods & Delivery Time
Estimated delivery times vary depending on your location and selected shipping method:
Standard Shipping: 5–10 business days
International Shipping: 7–21 business days
Delivery times are estimates and may be affected by factors beyond our control, including carrier delays, customs processing, weather conditions, or peak seasons.
3. Shipping Costs
Shipping fees are calculated at checkout based on destination and order details
Any applicable shipping promotions will be clearly displayed on our website
Customers are responsible for customs duties, taxes, or import fees where applicable
4. Order Tracking
Tracking information will be provided once the order has been dispatched
Please allow up to 24–48 hours for tracking updates to appear
Customers are responsible for monitoring delivery status using the tracking number provided
5. Shipping Address
Customers must provide accurate and complete shipping information at checkout
We are not responsible for delays, losses, or failed deliveries caused by incorrect or incomplete addresses
Changes to shipping address may not be possible once the order has been processed
6. Delivery Issues
a. Delayed Deliveries
While we aim to meet estimated delivery times, delays may occur. We are not liable for delays caused by third-party carriers or customs clearance.
b. Lost Packages
If your order is not delivered within a reasonable timeframe, please contact us. We will assist in investigating the issue with the carrier.
c. Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with supporting photos. We will offer a replacement or refund where applicable.
7. Customs & Import Duties
For international orders:
Customs inspections may cause delays
Import duties and taxes are the responsibility of the customer
We are not responsible for additional charges imposed by customs authorities
8. Order Completion
An order is considered successfully delivered once it is marked as delivered by the carrier. Customers are responsible for ensuring secure receipt of their packages.
9. Contact Information
For any shipping-related inquiries, please contact us:
